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Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our buying decisions.
According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.
Facebook reviews stats reveal that four out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Practically a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
89% Of Consumers Review A Companies Reactions To Reviews
Not only do many customers check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to consumer review statistics, a whopping 19% of consumers always rely on online reviews and never ever a buy without reading reviews initially.
Source: Statista
89% Of Shoppers Want To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, customers choose to read reviews on their phones.
Source: Statista
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Typically two thirds of businesses have excellent and great scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers honorably normally flourish, review websites help make certain of that.
Source: Statuslabs
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.
Source: Martech Zone
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent increase.
Source: RevLocal
83% Of Consumers Don't Trust Advertising
The conventional channels to reach consumers aren't as influential as they used to be. Most users who no longer trust ads pick to pay attention to consumers' recommendations online.
Source: Statuslabs
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews go on without a response. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick a medical professional or a legal representative.
Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
70% Of Customers Prefer To Learn About A Business Via Reviews And Short Articles, Rather Than Ads
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the best way to find the truth about a service or product.
Source: Statuslabs