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30% Of Customers Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to invest more money with a business.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Companies utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%
User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
72 Percent Of Clients Won't Take Action Before They Read Some Reviews
No matter how enticing your marketing is, you still require consumer reviews. There is no way around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
These online review stats show the basic popularity of a site can just go so far when it concerns trust.
Source: Review Trackers
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
74% Of Local Businesses Have At Least 1 Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online rankings statistics, we discovered that a business requires to have approximately 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses
Since the large majority of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than ladies.
Reviews and score data reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias