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Favorable Reviews Motivate 68% Of Customers To Choose A Local Business
Since the huge majority of customers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Individuals Like To Read Reviews On Their Smartphones
Be it via an app or a mobile web browser, most people prefer to read reviews on their phones.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'very influential'.
To illustrate the significance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review stats show the purchase probability for an item with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their purchasing confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp monthly. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to compose one.
Source: Martech Zone
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the would-be clients are searching for. Nearly a third of consumers say composed reviews are the only function that makes them believe the sites' reviews are useful and relevant.
Source: Fan and Fuel
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger individuals know the value of being informed. User-generated content has an unassailable effect on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal