71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a physician or a lawyer.

Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get an idea of how business is actually doing. Do not depend upon that figure alone.

Source: Brightlocal

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Solution Provider

When clients have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the potential clients are trying to find. Nearly a 3rd of consumers say composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take note of clients' recommendations online.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Taking a look at online scores data, we found out that a company needs to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such items.

Source: Turntonetworks

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require client reviews. There is no skirting around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers well usually flourish, review websites help make certain of that.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Company

This stat is among lots of that highlight the significance of online rankings. Now that news of client fulfillment travels this fast, keeping your customers pleased is more vital than ever.

57% of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with an ideal five star rating.

Source: Brightlocal