Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270%

User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

Customers Might Invest 31 Percent More With A Business That Has Great Reviews

Pay attention to this statistic. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

15 Percent Of Visitors Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential customers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews remain without a reply. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

98% Of Yelp's Website Visitors Bought From A Business They Found On The Website

Usually, 142 million customers go to Yelp each month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings statistics, we found out that a company needs to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

89% Of Customers Review A Businesses Feedback To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Go To Review Sites.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Business

This stat is among lots of that show the significance of online scores. Now that news of client satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for services with a perfect five star ranking.

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When consumers need to choose a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Negative Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust advertisements select to focus on consumers' recommendations online.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc