89% Of Consumers Read A Companies Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more genuine which is what the prospective customers are trying to find. Practically a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.

Source: Review Trackers

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'very often'.

Source: Trust You

Clients Might Invest 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

77% Of Consumers Would Undoubtedly Post A Review If They Were Asked

More than a 35% would do it to educate others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would want to leave a review to help other people with their choice making process.

Source: Podium

60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score data show people value the opinion of peers more than any other material.

Source: Collective Bias

15 Percent Of People Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of potential clients won't even consider doing business with a business they can't find opinions about.

Source: Statuslabs

70% Of Customers Prefer To Learn About A Business By Means Of Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

90 Percent Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

Reviews Shared On Twitter Can Grow Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

USA Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

The Majority Of Individuals Aged 25-34 Gave Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista