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74% Of Regional Businesses Have At A Minimum, One Google Review
One review is far from enough to enhance your website's SERP ranking.
Looking at online ratings statistics, we discovered that a company requires to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your customers develops trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are more willing to invest more money with a business.
Source: Statuslabs
70 Percent Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out many more reviews to get a clear view of how the business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still require customer reviews. There is no skirting around it. Clients are still happy to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Buying decisions are made quickly.
Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
United States Consumers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people spend more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of companies have exceptional and good scores. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
The Average Review Word Count Has Actually Become 65% Shorter Since 2010
Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
89% Of Buyers Choose To Read Reviews Using Their Smart Devices
Be it via an app or a mobile internet browser, people today choose to read reviews on their cell phones.
Source: Statista
89% Of Customers Browse A Businesses Feedback To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Due To The Fact That They Desire To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.
Review sites are places that customers go to get the truth about a service, business or item . Because they have already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers