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Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a far-off second.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
70 Percent Of Customers Choose To Discover A Business Via Posts And Reviews, Instead Of Advertisements
Ads are all well and good, but it deserves trying a different approach too. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made quickly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to help other individuals with their choice making process.
Source: Podium
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
Consumers Might Invest 31% More With A Business That Has Excellent Reviews
Pay attention to this fact. The better other users explain your product and services, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of client reviews remain without a reply. That's too bad, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
83% Of All Younger Clients Were Invited To Give A Review Recently
Of those invited, 80% of customers did give a review. Overall, businesses have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two thirds of companies have outstanding and good rankings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when clients have to select a solution provider.
Source: DemandGenReport
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you quickly pick one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star score is the first thing consumers see. Still, users pay attention to other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
89% Of Clients Want To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile browser, people prefer to read reviews on their smart phones.
Source: Statista