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Reviews Shared On Twitter Can Increase Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics show the general popularity of a site can just presume when it concerns trust.
Source: Review Trackers
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as advice from friends and family.
Source: Brightlocal
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust ads pick to take note of customers' recommendations online.
Source: Statuslabs
89% Of Clients Choose To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, people young and old choose to read reviews on their phones.
Source: Statista
89% Of Clients Browse A Companies Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get an idea of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
More Than Half Of Clients Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
Software Reviews Influence Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
If They Were Asked, 77% Of Clients Would Likely Submit A Review
More than a 35% would submit a review to notify others about their consumer experience and 24% would probably direct their review to the company itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone