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The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
60% Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and rating statistics show individuals value the opinion of peers more than any other content.
Source: Collective Bias
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients well typically prosper, review sites help ensure of that.
Source: Statuslabs
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a brand-new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to pick one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
89% Of Individuals Want To Read Reviews Using Their Smartphones
Be it via an app or a mobile browser, clients choose to read reviews on their smart phones.
Source: Statista
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Corresponding with your clients establishes trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, clients who feel this way are ready to spend more money with a company.
Source: Statuslabs
Consumers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
Majority Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Rating
This stat is among lots of that show the value of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your customers happy is more important than ever.
57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for companies with a perfect five star score.
Source: Brightlocal
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews typically carry the exact same weight as advice from friends and family.
Source: Brightlocal
83% Of All Young Customers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra