If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Service

This stat is one of numerous that show the importance of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your clients happy is more vital than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked just for organizations with a best five star score.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Worldwide

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

73% Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be consumers are searching for. Practically a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270%

User review statistics show the purchase likelihood for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly choose one that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now know why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated content has an indisputable influence on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

A Lot Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US buyers consider reviews as 'extremely influential'.

To highlight the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective clients will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

70% Of Consumers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Ads

Ads are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

83% Of All Younger People Were Asked To Leave A Review Recently

Of those asked, 80% of consumers did submit a review. In general, businesses have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation does not impact simply the consumers. Potential team members likewise look at ratings and read reviews.

Source: Deloitte

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews As Well

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra