Because They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Websites.

Review websites are locations that people go to get the truth about a product, service or business . Users come because they have currently formed a buying decision. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

89% Of Shoppers Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their phones.

Source: Statista

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Statistics reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how attractive your marketing is, you still need consumer reviews. There is no other way around it. Clients are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

Positive Reviews Encourage 68% Of Consumers To Choose A Local Business

Because the large bulk of customers check out reviews, you would want yours to be appealing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to consumer review data, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

95% Of Disappointed Customers Will Go Back To A Business If A Company Takes Care Of Issues Quickly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. For that reason, buying choices are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

83 Percent Of Consumers Don't Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust ads select to pay attention to clients' recommendations online.

Source: Statuslabs

15 Percent Of Buyers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of possible consumers won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs

Over Half Of People Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista