63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review stats reveal the general appeal of a site can just go so far when it concerns trust.

Source: Review Trackers

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a response. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also influence our purchasing preferences.

According to social media reviews stats, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website

Generally, 142 million consumers visit Yelp monthly. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

The Average Review Length Has Actually Gotten 65% Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have exceptional and great scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics show a business's reputation does not affect just the clients. Prospective employees also look at ratings and read reviews.

Source: Deloitte

Google Represents 57.5 Percent Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

15% Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of possible consumers will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

77% Of Clients Would Definitely Give A Review If They Were Asked

More than a 35% would leave a review to inform others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

74% Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to enhance your website's SERP ranking.

Taking a look at online ratings statistics, we learnt that a business needs to have at least 40 reviews before people "Award" it with a star.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Customers are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine