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61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally two thirds of businesses have exceptional and awesome ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
Only 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review stats, a massive 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and score data reveal people value the opinion of peers more than any other material.
Source: Collective Bias
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize A Service
This stat is among numerous that illustrate the value of online ratings. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more crucial than ever.
57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11% looked just for companies with a perfect five star ranking.
Source: Brightlocal
More Than Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista