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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.
Source: Brightlocal
USA Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.
Source: Statista
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your clients establishes trust. Even something like responding to their reviews and remarks can make them feel appreciated.
As you may anticipate, clients who feel this way are happy to invest more money with a company.
Source: Statuslabs
Customers Could Spend 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
83 Percent Of Clients Do Not Rely On Advertising
The conventional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to focus on clients' suggestions online.
Source: Statuslabs
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
83% Of All Younger People Were Asked To Post A Review Recently
Of those invited, 80% of clients did post a review. In general, companies have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Only 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact use them.
Although we now understand why customer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Because the large bulk of consumers read reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72% Of Consumers Won't Take Action Before They Read Some Reviews
No matter how attractive your marketing is, you still require client reviews. There is no skirting around it. Clients are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
15% Of Buyers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of prospective customers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews stay without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Google Accounts For 57.5% Of All Reviews Globally
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
63.6% Of Customers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review stats show the basic appeal of a website can just go so far.
Source: Review Trackers