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70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read much more reviews to get an idea of how the business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Just 6% Of Consumers Don't Rely On Client Reviews At All
According to customer review data, a massive 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and want the best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a massive impact on their decision when customers have to select a service provider.
Source: DemandGenReport
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more genuine which is what the would-be consumers are looking for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the websites' reviews are appropriate and useful.
Source: Fan and Fuel
Google Represents 57.5 Percent Of All Reviews Across The World
Google is in the lead here, followed by Facebook as a distant second.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83% Of All Younger Customers Were Asked To Post A Review Recently
Of those invited, 80% of consumers did post a review. In general, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
Positive Reviews Motivate 68% Of Customers To Choose A Local Business
Considering that the huge majority of consumers check out reviews, you would want yours to be inviting to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies actually utilize them.
Although we now understand why client reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
89% Of Clients Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile web browser, everyday people prefer to read reviews on their cell phones.
Source: Statista
Because They Desire To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.
Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal