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67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When customers have to choose a service provider, reviews have a huge impact on their decision.
Source: DemandGenReport
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated content can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.
Source: RevLocal
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out a lot more reviews to get an idea of how the business is in fact doing. Don't depend upon that figure alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'extremely influential'.
To show the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
77% Of Customers Would Most Likely Post A Review If They Were Asked
More than a 35% would post a review to inform others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Written reviews make the statistics appear more authentic which is what the prospective customers are searching for. Nearly a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews remain without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general popularity of a site can just go so far.
Source: Review Trackers
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new automobile and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly select one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall 2 out of 3 companies have exceptional and great scores. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal