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More Than Half Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
89% Of Customers Want To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile web browser, people prefer to read reviews on their mobile devices.
Source: Statista
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews go on without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
83% Of All Young Customers Were Invited To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
89% Of Customers Read A Businesses Reactions To Reviews
Not only do most customers read the review replies, 30% of them hold them in high regard. Almost 96% read the replies to their own reviews.
Source: Brightlocal
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are relevant and helpful.
Source: Fan and Fuel
Only 6 Percent Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always trust online reviews and never a make a purchase without reading reviews initially.
Source: Statista
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
These online review statistics reveal the general appeal of a site can only presume when it concerns trust.
Source: Review Trackers
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the enormous effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc