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91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website
Usually, 142 million customers visit Yelp on a monthly basis. If you have not declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a lawyer or a physician.
Young people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Software Application Reviews Impact Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
89% Of Customers Choose To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile web browser, people young and old prefer to read reviews on their smart phones.
Source: Statista
Since They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Visit Review Sites.
Review websites are places that customers go to get the facts about a product, service or business . Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent boost.
Source: RevLocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Clients
24% of US buyers consider reviews as 'very influential'.
To show the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those same consumers are also ready to accept slower shipping times for such products.
Source: Turntonetworks
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who focus on the variety of reviews is currently at 46%.
Source: Brightlocal
Many Best-selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower score in fact helps your overall rating.
According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people spend more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
73% Of Consumers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the would-be customers are looking for. Practically a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation doesn't impact just the clients. Potential employees likewise look at ratings and take a look at reviews.
Source: Deloitte
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read many more reviews to get a better idea of how business is in fact doing. Don't depend upon that fact alone.
Source: Brightlocal