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70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Don't depend upon that fact alone.
Source: Brightlocal
15 Percent Of People Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
82 Percent Of Customers Go To Review Sites Since They Want To Buy An Item Or A Service And Want To Get The Truth About Business Product Or Services.
Users come because they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.
Source: RevLocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'very often'.
Source: Trust You
83% Of All Younger Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of clients did post a review. Overall, businesses have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have excellent and outstanding scores. Just 5% of companies have a score below 3 stars.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Communicating with your consumers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
49% Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to customer review statistics, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust ads pick to take notice of customers' recommendations online.
Source: Statuslabs
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc