98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Generally, 142 million customers go to Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Generally 2 out of 3 companies have outstanding and awesome scores. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an indisputable influence on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a physician or a legal representative.

Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

73% Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Nearly a third of customers say composed reviews are the only feature that makes them think the sites' reviews are relevant and beneficial.

Source: Fan and Fuel

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Business

This stat is one of many that show the significance of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of consumers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for companies with an ideal five star score.

Source: Brightlocal

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Focus on this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social reviews data, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats show a company's reputation does not impact just the clients. Potential employees likewise look at ratings and take a look at reviews.

Source: Deloitte

Google Accounts For 57.5 Percent Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers