Software Application Reviews Influence Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as advice from friends and family.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

77% Of Clients Would Definitely Submit A Review If They Were Asked

More than a 35% would post a review to notify others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

Positive Reviews Motivate 68% Of Customers To Use A Local Business

Considering that the vast majority of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

If A Company Deals With Issues Rapidly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business

Clients don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

The Average Review Length Has Become 65% Much Shorter Since 2010

As of late reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase possibility for an item with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats suggest a business's reputation doesn't affect just the clients. Prospective employees likewise take a look at rankings and take a look at reviews.

Source: Deloitte

15% Of Users Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective customers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

74 Percent Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Looking at online ratings stats, we discovered that a business needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

73 Percent Of Consumers Think Client Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Almost a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel