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15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of prospective customers won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers go to Yelp monthly. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
Google Represents 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read much more reviews to get an idea of how business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal
95% Of Unsatisfied Clients Will Return To A Company If A Company Deals With Issues Rapidly And Efficiently
Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
When customers need to select a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.
Although we now understand why client reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how attractive your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats indicate a business's reputation doesn't impact simply the clients. Prospective team members likewise look at scores and read reviews.
Source: Deloitte
US Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American customers.
Source: Statista
90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone