Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Positive Reviews Encourage 68% Of Customers To Use Local Businesses

Since the vast majority of customers check out reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses really use them.

Although we now know why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

As of late reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

If A Business Makes An Effort To Resolve Issues Quickly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business

Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Consumers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger people know the worth of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of companies have good and outstanding ratings. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

83 Percent Of Customers Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads choose to focus on clients' suggestions online.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how enticing your marketing is, you still need customer reviews. There's no skirting around it. Clients are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When customers have to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

Because They Want To Acquire A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Review websites are locations that customers go to get the facts about a item, business or service . Because they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Google Accounts For 57.5% Of All Reviews Around The World

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers