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61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two thirds of businesses have outstanding and good scores. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
More Than Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to consumer review stats, a whopping 19 percent of consumers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation does not impact just the clients. Potential team members likewise look at ratings and take a look at reviews.
Source: Deloitte
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as suggestions from friends and family.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our buying preferences.
According to social media reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Given that the huge majority of customers check out reviews, you would want yours to be inviting to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the massive effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc