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A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% increase.
Source: RevLocal
63.6% Of Consumers Check Out Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the general appeal of a site can just go so far when it concerns trust.
Source: Review Trackers
A Lot Of Best-selling Products Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Clients Could Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more money you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
89% Of Shoppers Choose To Read Reviews Using Their Smart Devices
Be it through an app or a mobile browser, people today prefer to read reviews on their cell phones.
Source: Statista
United States Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals read reviews, they concentrate on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your clients builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs
More Than Half Of People Aged 25-34 Posted Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some negative reviews.
Source: Capterra
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose a legal representative or a doctor.
Young people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats show a business's reputation does not impact just the customers. Potential team members also take a look at scores and read reviews.
Source: Deloitte
Visitors Reading Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, purchasing choices are made quickly.
Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Because They Want To Purchase An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.
Review websites are locations that people go to get the truth about a product, business or service . Users come because they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal