Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social media reviews stats, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have great and exceptional ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically flourish, review websites help make certain of that.

Source: Statuslabs

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

95% Of Dissatisfied Consumers Will Go Back To A Business If A Business Deals With Issues Quickly And Efficiently

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to select a medical professional or an attorney.

Young people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.

Source: RevLocal

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize An Organisation

This stat is among lots of that show the importance of online scores. Now that news of client fulfillment travels this quick, keeping your clients pleased is more important than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for companies with a perfect five star ranking.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Practically a third of consumers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing consumers see. Still, users take note of other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Take note of this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When customers have to select a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport