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US Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.
Source: Statista
98% Of Yelp's Site Visitors Bought From A Business They Found On The Website
Typically, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require customer reviews. There is no skirting around it. Consumers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
Google Accounts For 57.5 Percent Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
More Than Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Ranking
This stat is one of numerous that show the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers pleased is more crucial than ever.
57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for services with a perfect five star rating.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Leave A Review Recently
Of those asked, 80% of clients did leave a review. In general, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
Positive Reviews Motivate 68% Of Customers To Use A Local Business
Considering that the huge bulk of consumers read reviews, you would want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review stats show the purchase likelihood for an item with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
73% Of Customers Think Written Reviews Are More Important Than Star And Number Scores
Online review stats make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective clients are looking for. Nearly a third of consumers say written reviews are the only feature that makes them believe the sites' reviews are appropriate and helpful.
Source: Fan and Fuel
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business.
Source: RevLocal
67% Of Customers Report Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
Reviews have a huge effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs