89% Of Buyers Want To Read Reviews On Their Mobile Phones

Be it via an app or a mobile browser, people young and old prefer to read reviews on their phones.

Source: Statista

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats show a business's reputation doesn't affect simply the customers. Potential employees also take a look at rankings and read reviews.

Source: Deloitte

70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Don't depend on that figure alone.

Source: Brightlocal

82 Percent Of Consumers Visit Review Websites Because They Wish To Buy An Item Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Review websites are locations that customers go to get the truth about a service, product or business. Users come because they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals know the worth of being informed. User-generated material has an unassailable impact on customers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

More Than Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the value of online ratings. Now that news of client satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a perfect five star score.

Source: Brightlocal

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.

Source: Review Trackers

The Majority Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Customers Could Invest 31% More With A Business That Has Excellent Reviews

Take note of this statistic. The more detailed other users describe your service or product, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses

Given that the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270%

User review statistics show the purchase probability for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

89% Of Clients Browse A Businesses Reactions To Reviews

Not only do many customers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal