63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general appeal of a site can only presume when it pertains to trust.

Source: Review Trackers

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our buying decisions.

According to social reviews stats, Facebook affects the majority of users' purchase choices.

Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews Worldwide

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

95% Of Dissatisfied Consumers Will Go Back To A Company If A Company Takes Care Of Issues Quickly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

73% Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Almost a 3rd of customers state written reviews are the only feature that makes them believe the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies actually make use of them.

Although we now know why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of businesses have excellent and outstanding ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

Many Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

United States Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

Reviews Posted On Twitter Can Increase Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat customers honorably usually prosper, review websites help make certain of that.

Source: Statuslabs