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Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses really make use of them.
Although we now know why client reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
These online review stats reveal the basic appeal of a site can just go so far when it pertains to trust.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% used online reviews to pick an attorney or a physician.
Younger people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
Users Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying decisions are made quickly.
Online reviews are clearly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.
Reviews and ranking stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site
Usually, 142 million customers go to Yelp each month. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reaction. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.
Source: Statista
Clients Could Invest 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your customers develops trust. Even something like reacting to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal