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Google Accounts For 57.5% Of All Reviews All Over The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Because the huge majority of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats indicate a business's reputation does not impact simply the clients. Prospective team members likewise look at ratings and take a look at reviews.
Source: Deloitte
89% Of Clients Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile web browser, clients choose to read reviews on their mobile devices.
Source: Statista
Customer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
15% Of Customers Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of prospective clients won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Average Review Word Count Has Actually Become 65% Shorter Since 2010
Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
74 Percent Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores statistics, we discovered that a company needs to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are likely to rely on a local business.
Source: RevLocal
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well usually succeed, review websites help ensure of that.
Source: Statuslabs
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Communicating with your consumers establishes trust. Even something like responding to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
70% Of Consumers Choose To Learn About A Business By Means Of Articles And Reviews, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers check out Yelp every month. If you haven't declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra