60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and ranking data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

USA Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Corresponding with your consumers establishes trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

77% Of Consumers Would Definitely Leave A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective customers are searching for. Nearly a third of customers state composed reviews are the only function that makes them think the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Just 6% Of Customers Do Not Rely On Consumer Reviews At All

According to customer review statistics, a massive 19% of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually utilize them.

Although we now understand why customer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

15% Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential clients won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

70% Of Consumers Prefer To Discover A Business Through Short Articles And Reviews, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.

Source: Statuslabs