54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Wish To Purchase A Product Or A Service And Wish To Get The Truth About Business Services And Products.

Review sites are places that people go to get the facts about a item, service or business . Users come since they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Google Accounts For 57.5% Of All Reviews All Over The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

83% Of All Younger Clients Were Invited To Give A Review Recently

Of those asked, 80% of consumers did post a review. Overall, businesses have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to customer review statistics, a massive 19% of consumers constantly trust online reviews and never a purchase without checking out reviews initially.

Source: Statista

Customers Could Invest 31% More With A Business That Has Great Reviews

Focus on this fact. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

89% Of Customers Read A Businesses Reactions To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Ranking

This stat is one of numerous that show the value of online rankings. Now that news of client complete satisfaction travels this quick, keeping your consumers pleased is more important than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for businesses with an ideal five star ranking.

Source: Brightlocal

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat clients well usually flourish, review sites help make certain of that.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly choose one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

90 Percent Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone