53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

If They Were Asked, 77% Of Clients Would Most Likely Post A Review

More than a 35% would do it to notify others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would want to submit a review to help other people with their decision making process.

Source: Podium

67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will be willing to share it.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Many Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics place customers' reviews as the most reliable source of recommendations. Online reviews normally bring the exact same weight as guidance from loved ones.

Source: Brightlocal

Just 6% Of Consumers Don't Rely On Consumer Reviews At All

According to consumer review statistics, a whopping 19 percent of consumers constantly trust online reviews and never a purchase without checking out reviews initially.

Source: Statista

89% Of Consumers Like To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

The Majority Of Customers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are plainly the more vocal ones.

Source: Statista

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'very frequently'.

Source: Trust You

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'very influential'.

To show the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Normally, 142 million consumers check out Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal