Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an indisputable influence on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your consumers creates trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Buyers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics show a company's reputation does not affect just the clients. Prospective employees likewise look at rankings and take a look at reviews.

Source: Deloitte

89% Of Consumers Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile web browser, people choose to read reviews on their mobile phones.

Source: Statista

If They Were Asked, 77% Of Consumers Would Likely Give A Review

More than a 35% would submit a review to notify others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other individuals with their choice making process.

Source: Podium

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Business

This stat is among lots of that show the value of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your consumers happy is more important than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with an ideal five star ranking.

Source: Brightlocal

83% Of Customers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to focus on customers' recommendations online.

Source: Statuslabs

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the would-be customers are trying to find. Almost a third of consumers say written reviews are the only feature that makes them believe the sites' reviews are beneficial and relevant.

Source: Fan and Fuel

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal