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67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when consumers have to choose a service provider.
Source: DemandGenReport
A Single Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't satisfied with scores alone.
Client reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Practically a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.
Source: Fan and Fuel
Over Half Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. However, they understand the huge effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and score statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews
Keeping in touch with your customers builds their trust. Even something like responding to their remarks and reviews can make them feel appreciated.
As you may anticipate, customers who feel this way are more willing to spend more cash with a business.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Negative Reviews Can Improve Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Published On Twitter Can Improve Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers well generally succeed, review websites help make sure of that.
Source: Statuslabs
61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two thirds of companies have excellent and good rankings. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal