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Online Product Reviews About An Item Can Raise Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
Over Half Of Consumers Won't Use A Service If It Has Less Than A 4 Star Ranking
This stat is one of lots of that highlight the importance of online ratings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more crucial than ever.
57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11 percent looked just for services with a perfect five star score.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic popularity of a site can just presume when it concerns trust.
Source: Review Trackers
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those invited, 80% of clients did submit a review. In general, companies have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally ads.
Source: Martech Zone
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Generally two thirds of companies have excellent and great rankings. Only 5% of companies have a score below three stars.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of consumer reviews stay without a response. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read customer reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Customers Review A Businesses Feedback To Reviews
Not only do many customers read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal