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15 Percent Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of prospective clients will not even think about working with a company they can't find viewpoints about.
Source: Statuslabs
83% Of Consumers Do Not Trust Advertising
The conventional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to take notice of consumers' suggestions online.
Source: Statuslabs
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
Only 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to client review stats, a massive 19% of customers always trust online reviews and never ever a buy without checking out reviews first.
Source: Statista
77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a physician.
Young people (age 18-35) are much more likely to work with a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Favorable Reviews Motivate 68% Of Consumers To Use A Local Business
Because the vast bulk of consumers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Taking a look at online rankings data, we discovered that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people understand the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who read client reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Consumers Prefer To Discover A Business Via Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Shared On Twitter Can Increase Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to leave a review on their company.
Source: Brightlocal
The Average Review Length Has Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider