60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the prospective clients are trying to find. Nearly a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still require customer reviews. There is no skirting around it. Clients are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.

Although we now know why customer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When consumers need to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

74 Percent Of Regional Businesses Have At Least 1 Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online ratings statistics, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

15% Of Buyers Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of prospective consumers will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients establishes trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you may expect, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

89% Of Clients Like To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, most people prefer to read reviews on their mobile devices.

Source: Statista

77% Of Clients Would Most Likely Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

Clients Might Invest 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your service or product, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score actually helps your overall rating.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center