Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as recommendations from friends and family.

Source: Brightlocal

86 Percent Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have an enormous effect on their decision when clients have to pick a service provider.

Source: DemandGenReport

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your customers develops trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site

Usually, 142 million customers check out Yelp monthly. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Clients Could Spend 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The better other users explain your product or service, the more cash you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Customers To Use Local Businesses

Given that the huge majority of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

A Lot Of Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower score really helps your overall score.

According to customer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Consumers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

If They Were Asked, 77% Of Consumers Would Certainly Give A Review

More than a 35% would post a review to educate others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Customers

24% of US buyers consider reviews as 'incredibly influential'.

To show the value of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks