72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still require client reviews. There is no other way around it. Customers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats put clients' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as advice from friends and family.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation does not affect just the customers. Potential team members also take a look at rankings and take a look at reviews.

Source: Deloitte

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

70 Percent Of Consumers Prefer To Learn About A Business By Means Of Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it deserves attempting a different approach too. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or an attorney.

Young people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

67% Of Customers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider

When consumers need to select a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

More Than Four Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews go on without a reply. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

Because They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Check Out Review Sites.

Users come because they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

A Lot Of Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two thirds of companies have great and exceptional ratings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

73 Percent Of Customers Think Customer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Almost a 3rd of consumers state composed reviews are the only function that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new automobile and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz