83% Of All Young People Were Invited To Submit A Review Recently

Of those invited, 80% of customers did submit a review. Overall, businesses have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Customers To Choose A Local Business

Because the vast majority of customers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have exceptional and great rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly normally prosper, review websites help ensure of that.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated content has an indisputable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Written reviews make the stats appear more authentic which is what the potential consumers are trying to find. Practically a third of customers state composed reviews are the only feature that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

15% Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of possible customers will not even think about working with a company they can't find viewpoints about.

Source: Statuslabs

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

USA Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US clients.

Source: Statista

Reviews Shared On Twitter Can Help Boost Revenues By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

If A Business Deals With Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

60% Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and ranking data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

70% Of Consumers Choose To Discover A Business Via Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.

Source: Statuslabs

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Communicating with your customers creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to spend more money with a business.

Source: Statuslabs

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Generally, 142 million customers check out Yelp on a monthly basis. This is as good a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal