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Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually use them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
If A Company Handles Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Company
Customers do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management statistics indicate a company's reputation does not impact simply the clients. Prospective employees likewise look at rankings and take a look at reviews.
Source: Deloitte
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how attractive your marketing is, you still need consumer reviews. There's no way around it. Customers are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly usually prosper, review websites help ensure of that.
Source: Statuslabs