Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

Since They Desire To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Websites.

Review sites are places that customers go to get the facts about a business, service or product . Users come because they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

If A Business Deals With Issues Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Business

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83% Of Consumers Don't Trust Advertising

The conventional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements select to take notice of clients' recommendations online.

Source: Statuslabs

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take note of the variety of reviews is presently at 46 percent.

Source: Brightlocal

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them a great experience.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Google Represents 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider

When clients need to select a solution provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Typically, 142 million consumers go to Yelp every month. This is as good a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

73 Percent Of Customers Believe Client Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective consumers are searching for. Practically a third of consumers state written reviews are the only feature that makes them think the websites' reviews are useful and appropriate.

Source: Fan and Fuel

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'extremely influential'.

To show the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

Clients Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone