82 Percent Of Consumers Visit Review Sites Since They Want To Buy A Service Or An Item And Want To Get The Facts About Business Products And Services.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those asked, 80% of clients did post a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Communicating with your clients builds their trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Company

Customers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated material has an indisputable effect on customers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be constantly asking for reviews.

Source: Statuslabs

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a business's reputation does not impact just the customers. Potential team members also look at ratings and read reviews.

Source: Deloitte

61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Typically two-thirds of businesses have great and exceptional rankings. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

70% Of Customers Prefer To Discover A Business Through Reviews And Short Articles, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

USA Consumers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

The Majority Of Customers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista