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83% Of All Younger Clients Were Asked To Give A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all customers to post a review on their company.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics show a company's reputation doesn't impact just the clients. Prospective team members likewise take a look at ratings and take a look at reviews.
Source: Deloitte
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.
Although we now know why client reviews are so effective, a lot of businesses apparently don't.
Source: LsaInsider
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a lawyer or a doctor.
Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
74% Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores data, we found out that a company requires to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
If A Company Manages To Resolve Issues Quickly And Effectively, 95% Of Unsatisfied Clients Will Return To A Business
Customers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal