67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Service Provider

When clients need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

83% Of Consumers Don't Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust ads select to focus on consumers' suggestions online.

Source: Statuslabs

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Nearly a third of consumers say written reviews are the only feature that makes them think the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing decisions.

According to social media reviews stats, Facebook affects the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics suggest a company's reputation doesn't affect simply the consumers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

91% Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats position consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the same weight as recommendations from friends and family.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something like reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

Consumers Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.

Online reviews are certainly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a physician or a legal representative.

Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, agree that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat clients well usually flourish, review websites help make sure of that.

Source: Statuslabs

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone