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USA Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review statistics clarify that 63% of consumer reviews remain without a reply. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
83 Percent Of Customers Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads choose to take note of consumers' suggestions online.
Source: Statuslabs
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Typically, 142 million consumers go to Yelp on a monthly basis. This is as excellent a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
89% Of Consumers Like To Read Reviews On Their Smartphones
Be it by means of an app or a mobile browser, most people choose to read reviews on their mobile phones.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.
Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
Half Of All Millennial's "Always" Check Out Online Reviews For Companies
More youthful people know the value of being informed. User-generated material has an indisputable impact on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone