Customers Could Invest 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your services or product, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your clients creates trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do many individuals check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Business

This stat is among lots of that illustrate the significance of online ratings. Now that news of customer fulfillment travels this quick, keeping your consumers pleased is more crucial than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for organizations with a best five star ranking.

Source: Brightlocal

The Average Review Word Count Has Become 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

83% Of Clients Do Not Trust Advertising

The traditional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust ads pick to pay attention to clients' suggestions online.

Source: Statuslabs

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Normally, 142 million consumers go to Yelp each month. This is as good a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat consumers well generally prosper, review websites help ensure of that.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Prospective employees also take a look at rankings and take a look at reviews.

Source: Deloitte

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the enormous impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc